Refunds for hair accessories are granted exclusively for defective items, which must be returned in their original packaging and processed within seven days of delivery.

 

I regret to inform you that I cannot provide refunds for customers who have changed their mind about their purchase or for hand-tied bows that have come undone. However, they can be easily re-tied by following various online tutorials.

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Please note, returns of polymer clay earrings are not accepted due to hygiene reasons. Should you encounter any issues, please contact me.

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Please be confident that every item is thoroughly inspected before it is packed and sent out

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mamabearscreationsuk@outlook.com